Unfortunately, this job is not active.

Customer Experience Lead Cross Cheaping McDonald's in Coventry Cross Cheaping

Restaurant Name: Coventry Cross... Position... As a Customer Experience Lead, think of yourself as the face of your restaurant. In summary, you will be the person to help deliver outstanding customer experiences. You will...

Job description

  • Coventry Cross Cheaping
  • Position Description

    As a Customer Experience Lead, think of yourself as the face of your restaurant. In summary, you will be the person to help deliver outstanding customer experiences. You will welcome visitors into the restaurant and give them a lasting memory from your hello to your goodbye. Activities will also include; engaging with families, handing out balloons, looking after customers' specific needs, follow up on high standards of cleanliness in the dining area and creating a warm and welcoming atmosphere. It will be your responsibility to establish and maintain positive communication with customers at all times and to keep the manager and team informed about customer satisfaction. As a Customer Experience Lead you will be a part of helping the restaurant “make delicious feel-good moments easy for everyone”
    You will also take part in the planning and implementation of children's parties, coffee mornings, children's competitions and charity events organised by your restaurant.

    Position Requirements

    Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

    Position Attributes

    You’ll need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You’ll also need to understand the importance of maintaining high standards of service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and tidy.

    Extra information

    Location
    Coventry Cross Cheaping
    Type of Contract
    Casual / Part Time Jobs
    Type of Job
    Bar Staff / Waiters and Waitresses
    Full UK/EU driving license preferred
    No
    Car Preferred
    No
    Must be eligible to work in the EU
    No
    Cover Letter Required
    No

    Bar Staff Jobs | Casual / Part Time Jobs

    Register now!

    Do you want to apply within one click and stay up to date on the newest vacancies that suit you? Signup as a student!

    Sign up for free