Part-Time Appointment Setter

Job description

JHL Communications Ltd is one of the most successful telecommunication consultancies in the UK. We are seeking a structured and commercially aware Appointment Setter to support our sales function. The position is part-time (around 20 hours per week) with a flexible working pattern that would be agreed during the interview process. The role is based at our Glasgow city centre office and is focused on generating qualified sales appointments for consultants by engaging with prospective business customers and introducing JHL's telecoms products and services.

This is a targeted, output-driven role requiring consistency, attention to detail, and the ability to engage decision-makers in a professional manner. This role is suited to individuals seeking flexible working arrangements while contributing to a structured, performance-driven sales environment. The position requires discipline and self-management.

Key responsibilities

Proactively contact prospective B2B clients via telephone, email, and other outreach methods

Identify decision-makers and qualify opportunities in line with defined criteria

Schedule appointments for field or remote sales consultants

Maintain accurate records within CRM systems

Follow up on leads, enquiries, and marketing-generated prospects

Work towards agreed KPIs (e.g. Appointments booked)

Ensure all communications reflect JHL's professional standards and brand positioning.

The ideal candidate will have the following skills & experience

Previous experience in telesales, lead generation, or appointment setting (preferably B2B)

Strong verbal communication skills with a clear and confident telephone manner

Ability to handle objections and maintain engagement

Organised and process-driven approach

Comfortable working towards measurable targets.

Experience within telecoms, IT services, or a related sector

Familiarity with CRM systems and sales pipelines

Understanding of business telecoms products (hosted telephony, broadband, connectivity)

The successful applicant will benefit from

Flexible working hours aligned to individual availability

Structured onboarding and product training

Ongoing support from experienced telecoms professionals

Opportunity to progress into a full-time or sales consultant role

Competitive hourly rate (£25k PA pro-rata) plus performance-related incentives.

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Extra information

Status

Closed

Education Level

Secondary School

Location

Glasgow

Type of Contract

Full Time Jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English