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Customer Services Associate in Wessex

We are currently recruiting for an new opportunity with a global, forward-thinking Pharmaceutical company. This exciting role will be working as a Customer Service Associate across Wessex, and will be responsible for providing market leading service-based solutions to Healthcare Professionals. To achieve this, you will be responsible for building and developing our client’s relationship with GP surgeries.

35 - 40 hours per week
£0 Per Year

What are you going to do:

Requirements:

  • Customer service experience is essential.
  • A minimum of A-Level qualifications or equivalent. A graduate would be ideal with possible further sales/marketing qualifications.
  • Driven individuals who are willing to go the extra mile to research the industry.
  • Customer-centric and service orientated mindset.
  • Ability to work independently with little supervision.
  • ABPI qualification is desired.
  • A current driving licence with no more than 6 points.

Role responsibilities:

  • Delivering exceptionally high quality face-to-face customer-service interactions.
  • You will be accountable for the accurate completion of all administrative tasks that fall within the remit of your role, including recording of calls, and material distributed.
  • Meeting the call targets set by your Team Manager.
  • You will be accountable for meeting call targets set by your Team Manager.
  • Feeding customer insights & issues back to the Sales & Marketing business.
  • You will be accountable for delivering a quality service and to selected NHS customers (providing approved product and patient literature as appropriate and device demonstration).

Role Specific Competencies:

  • IT literate with strong analytical skills.
  • Flexible "can do" attitude needed to thrive in a fast-growing company.
  • Self-accountability/motivation.
  • Innovation.
  • Tenacity.
  • Drive to ensure success.
  • Self-motivation, persuasiveness and competitiveness.

Recruitment Process:

  • 2 stage process.

Package:

  • Flexible salary and benefits DOE.

 

Evolve Selection is a leading UK recruitment and contract sales organisation (CSO), operating within the Pharmaceutical, Healthcare and Medical Device sectors. We offer a highly comprehensive range of permanent recruitment and flexible contract sales solutions.

What we offer:

  • A Competitive Salary Package
  • Benefits DOE
  • Flexible Salary

What we ask:

  • At least finished college A levels A graduate would be ideal with possible further sales/marketing qualifications.
  • Customer service experience
  • Driven individuals who are willing to go the extra mile to research the industry.
  • ABPI qualification is desired.
  • Ability to work independently with little supervision.
  • Customer-centric and service orientated mindset.

Apply

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Extra information

Status
Closed
Education Level
College, University
Location
Wessex
Working hours per week
35 - 40
Type of Contract
Graduate Jobs, Full Time Jobs
Salary indication
£0 Per Year
Responsible for
Delivering exceptionally high quality face-to-face customer-service interactions.
Profession type
Health / Medical , Customer Service
Full UK/EU driving license preferred
Yes
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
No
Languages
English

Customer Service Jobs | Medical Jobs | Graduate Jobs | Full Time Jobs | College | University