German-Speaking Customer Service Agent for an International Florist in Amsterdam

Since our client, an international florist, started their business more than 30 years ago, they have delivered more than 50 million bouquets around the world, making millions of people happy. Although today they are a successful international company, the entrepreneurial spirit from the founders in Sweden is still alive. They work every day to exceed the expectations of their customers and florists and to spread happiness and joy through flowers – anywhere, anytime.

What we offer:

  • Salary in line with business standard
  • Work in an international environment (14 different nationalities work in the Amsterdam office)
  • Lots of international contacts (worldwide network with more than 250 countries connected)
  • You have your own creative freedom

What are you going to do

You will be responsible for helping our customers make their friends, families, colleagues and loved ones happy, noticed and remembered while making life more comfortable and profitable for our florists.

Tasks:
• Order processing
• Help florists and customers (B2C and B2B) via phone, social, WhatsApp, chat and email
• Writing and updating manuals
• Keep knowledge base updated
• Helping other teams with seasonal activities

If you have any questions feel free to contact me under l.zorzi@youngcapitalinternational.com or dial +49 3088789163. 

What we ask:

  • At least finished high school
  • Experience in Customer Service is a plus
  • You are good at working with computers
  • Affinity for social media
  • Fluency in German, ideally also in Dutch and French

Extra information

Education Level
Secondary School
Location
Foreign: Abroad
Working hours per week
20 - 40
Type of Contract
Full Time Jobs
Salary indication
Between €1,800 and €2,000 per month
Responsible for
Primarily responsible for order processing and customer service
Published at
21-11-2018
Type of Job
Admin / Secretarial, Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
Yes
Cover Letter Required
No
Languages
German, French, Dutch

Foreign: The Netherlands | Admin Jobs | Customer Service Jobs | Call Centre Staff | Full Time Jobs | Secondary School

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